FAQ
Looking for Quilter's Affair FAQ? You can find it here.
Who do I contact if I have questions? Please message us (in about menu) for general questions or call 541-549-6061. Emails and phone calls are only answered during business hours, but you can leave a message. (No emails are answered on weekends.) For class-related questions, please email Julie@StitchinPost.com.
How do I create a customer account? If you don't have a past account, can't remember the email used or want to use a different email, create a new account here.
What increments can I buy fabric and other yardage in? All yardage (fabric, ribbon, interfacing, etc.) is sold in 1/4 yard increments with a minimum of one 1/4 yard piece. All yardage is cut in one continuous piece.
How do I redeem my rewards points? When you redeem points an email with a link to your coupon code is emailed to you. Check your junk folder if you don't see it within 15 mins. You can find more information on this page.
Where do I find my wishlist? Go to a product page, and put the item on your wishlist, then a "wishlist" tab will pop up on the right, and when you click on it, you can see your wishlist. Wishlist only works on desktop (not mobile devices).
When will my order be shipped? Within 3 business days.
Can I pick up my order at the shop to save time and shipping? Yes. Choose the "Pick Up" option for delivery during checkout. Please allow a minimum of 1 full business day for us to prepare your order for pickup. If you need something sooner, please call the shop.
Do you ship outside the US? Yes
What forms of payment do you accept? Visa, MC, AmEx, Discover, and PayPal
Can I use my gift certificates online and in-store? Yes.
What size is a Fat Quarter? 18" x 21"/22"
I am trying to download a pdf (pattern or supply list) on my iPhone or iPad, but it's not working. How do I get my download? Did you look in your downloads folder? There should be an icon that has a blue folder symbol on it labeled “Files.” If you have trouble locating it, you can search for it by swiping down in the middle of your screen, then type in “Files.” When you click on that, there will be another folder inside your files folder labeled “Downloads.” Your downloads should all be in there.
Where can I find a supply list for my class? Supply lists are located as a link in your class description. Find your class listing under the Education menu and open the class page to find the link, click to see full list online or download.
Do you have wait lists for sold out classes? Yes! Please email Julie@StitchinPost.com with "Wait List" in the subject line. In the email body designate the class for which you would like to be waitlisted.
How do wait lists work? Names are added to the list by the timestamp of the requesting email. When a spot becomes available, we contact the first person on the list.
When is the Quilt Show next year? The Sisters Outdoor Quilt Show is always on the second Saturday in July. For more information, please visit SOQS.org.
When are the Quilter’s Affair workshops? Quilter’s Affair classes begin the Monday before the Quilt Show. More information can be found here.
Where can I find lodging information for the Sisters area? At the Sisters Chamber of Commerce - sisterscountry.com
